Maserati dealerships nowadays are laughing jokes. My suggestion to you is. Ask those people in your local Cars and Coffee shows. Ask those who drives Ferrari where they take their cars for alignment. More often than not, they will share with you a reputable shop other than dealership that does the job well.

 

Can you send the measuring protocol ?

Don’t know what they are doing wrong, it’s on the newer QP5 no rocket science.
The older ones with the shims are more challenging.

 

Are the tires on correctly? If they put one inside out/ outside in tread wise, it would align on a rack just fine but the car would drive really weird

 

Yeah dont rule out the tires being the culprit. Even if they are mounted correctly.

 

They should be able to give you a print as well to confirm it's in spec.

C

 

The car drove fine before the 2 new rear tires and alignment. I have no doubt it's in spec. So maybe its the 2 new rear tires? I will ask them to mount 2 other rear wheels and tires from another car and see what happens. Thanks.

 

But in your first post , you said they told you that the car was out of specs after the test ride .

 

That is correct. I have no doubt the alignment is in spec when they take it off the machine. They say...after the test drive it is back out of spec. I assume they mean when they put it back on the alignment machine.

 

You can have a car that is alignment, but pulls to a side because of a bad tire...The bad tire has excessive rolling resistance and it will pull to that side. They should have never given you back a car that pulls for starters...I would swap to tires off another QP...Tire pull is more common in the front tires...Jason

 

Another important tip: NEVER align the car after it has been lifted, as in, new tires installed, car being serviced, etc. The car will fall slightly out of spec once the car settles. I've been though this with multiple QPs and if it's a daily driver, you'll notice it immediately in your rear tire wear. The car should be driven at least 100 miles, then put on the alignment rack.

I do not think this is your current problem, as it shouldn't create a "pull." It will affect tire wear substantially, however. The experienced Ferrari dealers who give a SH** will always recommend the alignment be done prior to installing tires. This is the case on all front engined Ferraris and Maseratis.

Again, this doesn't sound like your issue. But, following this important step and your car will maintain it's alignment parameters going forward for tens of thousands of miles.

 

Hello, we regret to hear that you are experiencing this concern after your dealer visit. If you would like additional support in having this corrected, please send our team a private message with your VIN.

MaseratiCares

 

Hello, we regret to hear that you are experiencing this concern after your dealer visit. If you would like additional support in having this corrected, please send our team a private message with your VIN.

MaseratiCares, thank you for your offer to help. This might be my first post on this forum. Who is "MaseratiCares" and what would you do with my VIN number?

 

When I bought my 2009 QP with 19000 miles last year, it handled poorly and ate tires.

I had a tire shop align my 2009 QP. They could not get it within specs, and suggested the car had been in a wreck. It had not been (this is a certain fact).

I had Rusnak Maserati in Pasadena California change tires (using tires I bought) and do alignment. The factory trained and certified Maserati technician was aware of and followed the protocol Erik described above regarding the alignment effects of being on a rack, and the hundred mile drive. The factory trained and certified Maserati technician had no problem getting it right, and agreed that there was no sign of any damage to my car. After 7000 miles, tires have no noticeable wear, and the car tracks perfectly.

I find with sophisticated cars I have owned over the years -- including Jaguar, BMW, Mercedes, Porsche, and Maserati -- that factory trained and certified mechanics are the ONLY way to go. There are so many lessons learned as these cars age and are serviced, and these lessons are only shared via the frequent (every 6 months or every 3 months) training that certified mechanics receive. There are PLENTY of mechanics that will charge less, but they simply do not have the knowledge nor training nor oversight to deal effectively, in a cost efficient manner, with the non-obvious issues our fine cars experience. Sure, money is involved. But it's better to pay once and have it fixed, than pay over and over and not have things working properly or SAFELY.

Lesser cars, like my Ford, Dodge, GM, even Fiat, Mazda, Nissan, Honda, and Toyota vehicles, can be effectively serviced by untrained, uncertified mechanics.

 

Did you actually read the original post? It was the dealer and the factory trained techs. that returned a car that way...Obviously, not all dealers are the same...Aligning a car is not rocket science in the least and I have never waited 100 miles to align a car...A quick test drive will settle the suspension in order to align a vehicle....Jason

 

good info David, thank you. I will share with the dealer maintenance contact.

 

As for "MaseratiCares"... I emailed Maserati NA (from their website) to see if they are legit. Here is their reply.
"Hello,
Thank you for reaching out to Maserati Customer cares in regards to your inquiry. In order to be able to provide the luxury experience to any and all Maserati Customer, we do have a social media team , that works specifically with forums in order to provide potential resolutions to our customers. We will document the feedback provided and pass this information along to the proper department as well."

So...they didn't really confirm or deny. Will see if I get a follow up. It just would be good to know if people should be pm'ing them and giving them personal information.

 

interesting.....thanks

 

I second this !!
Got to many cars from official dealership over the years.
Could write a book About it , but have no time , i have to fix the cars that came from the offial dealership.

Frank

 

My dealer had a similar issue earlier this year due to the coilover skyhook suspension. I lowered the car altering the mfg specs & they found a siezed tie rod. I replaced the rod end last night & just needs an alignment. They mentioned they can get it as close to mfg specs but it won't be perfect unless I raise the car back to stock, whatever that is.

 

Lowering/lifting a vehicle will not have the same specs as with standard height. Suspension angles change.

 

Took it to my guy & this is as good as it gets without any heavy adjustments. Rides straight without any manual input.

 

Took it to my guy & this is as good as it gets without any heavy adjustments. Rides straight without any manual input.
View attachment 133697

Looks not so bad .Caster left front is out , its not so important for the car driving straight.
Camber should be fixed
Why is the camber at the rear axle not fixed?
You can do it easily trough the exentric bolts .I think the tire wear will be better.

 

Update..the dealer has had my 2010 QP for several days. Tried front wheels w/ new tires off a Gran Turismo, set the alignment again, drove down the freeway - still pulls right, back on the alignment machine and its back out of alignment. Tech thinks it might be steering gear or bushings pushing the car out of alignment when you drive it.

 

Front or rear out of alignment? Left or right side ?

 

Before I lowered the skyhook suspension, the camber was practically perfect. I'll have to look into the camber bolts if any.

 

Changing the Camber will also change the Toe Angle, so make sure re-adjust that as needed.