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You don't want a shop that fixes every European brand...It's overwhelming to keep up with the software, tools, service bulletins, etc...We fix 4 brands and they are related...That is it...We are capable of fixing many more, but just don't...Jason
 
I took my car to a dealer only once because it was for the secondary air system software patch ( recall by Maserati ) which only dealers could have performed, and it was free .

You should see the long list of the “repairs” they “noticed” I “must have done”, or the car will face impending doom . No one even asked them to look at anything while the car was there for a mere software patch, but of course they felt obligated to alert me of all the things which were wrong with the car , which they will gladly fix for me.. at a cost of ( if I recall correctly ) of about $ 5,000.

A month or so later, it was time for my service interval, so I took the car to my IM shop, and pointed out to them all the items the dealer insisted needed immediate attention . My IM crew looked at everything and categorically stated that not a single item the dealer asserted needed work, really needed attention at that point. Not one ! Some were way premature for replacement at that stage, others were simply b.s., not at all needed. That’s when I gained every respect for that shop, and lost confidence in any dealer‘s honesty. Not to say all dealers are like that, I’m sure there must be honest ones out there, but I think they all have a tendency to push to sell more and more , under pressure by management .

This is not exclusive to Maserati or high end cars, it seems to be a very common practice by many car dealers service departments .
That is kinda just how the dealer works and if you don't do it their way you will be fired...The techs. do so much warranty work and really don't make any money because of the poor labor times that a car like yours out of warranty is fresh meat and they try to sell everything under the sun..I think you are gonna see a change in the industry in the next ten years...The decline of flat rate...Young guys are not gonna keep working 45 hours and turning like 28 hours..They'll simply go find another profession...You can go on Youtube and find plenty of them and they'll tell you why they quit working on cars...There is already a tech. shortage....Here some links if you are bored.


 
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