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Discussion Starter #1
My 2002 Maserati Coupe recently came down with the dreaded sticky button disease. Almost all of the rubber buttons and plastic parts in the car have become gummy and sticky. My fingers get black whenever I try to use the radio and I put a CD in the changer the other day and it wouldn't work. When I removed it I found that black sticky gum was all over the underside of the CD.

This sticky part business is such crap. Over $100k for a car and after a few years the interior goes to hell. I think all MaseratiLife members ought to start writing irate letters to Maserati and complain about this situation. Maserati should do a recall and replace all of these parts. At minimum they should offer a retrofit kit that contains all parts that either become sticky or have the fake chrome peel off and they should offer the kit either free or at a low cost.

These buttons and other sticky parts cost almost nothing from the manufacturer. I imagine most of these buttons cost the manufacturer only a few cents apiece. Other parts, such as the steering wheel surround are fairly pricey when bought from the dealer but I can't imagine they cost Maserati more than a few dollars each when purchased in bulk. I think that Maserati could assemble a kit containing all of the parts that either have the chrome flake off or the rubber become sticky and sell the entire kit for $50 (their cost). Replacing all of those parts at dealer prices would cost $10,000 or so since you can't just buy the buttons for the radio and CD changer. You have to buy the entire unit just to replace some crappy rubber parts that should never have been put on a $100000 car.

I spoke with my mechanic the other day and he said that 100 percent of Maserati's and Ferrari's eventually get this problem. Maserati has known since the 90's that the coating they put on these parts (to make them look velvety) is defective and will degrade as soon as the car gets out of warranty. Apparently, they don't care.

If Maserati gets enough irate letters/phonecalls/emails on this topic they may decide to do something about it. Does anyone else feel the way I do?

:ninja2:
 

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My 2002 Maserati Coupe recently came down with the dreaded sticky button disease. Almost all of the rubber buttons and plastic parts in the car have become gummy and sticky. My fingers get black whenever I try to use the radio and I put a CD in the changer the other day and it wouldn't work. When I removed it I found that black sticky gum was all over the underside of the CD.

This sticky part business is such crap. Over $100k for a car and after a few years the interior goes to hell. I think all MaseratiLife members ought to start writing irate letters to Maserati and complain about this situation. Maserati should do a recall and replace all of these parts. At minimum they should offer a retrofit kit that contains all parts that either become sticky or have the fake chrome peel off and they should offer the kit either free or at a low cost.

These buttons and other sticky parts cost almost nothing from the manufacturer. I imagine most of these buttons cost the manufacturer only a few cents apiece. Other parts, such as the steering wheel surround are fairly pricey when bought from the dealer but I can't imagine they cost Maserati more than a few dollars each when purchased in bulk. I think that Maserati could assemble a kit containing all of the parts that either have the chrome flake off or the rubber become sticky and sell the entire kit for $50 (their cost). Replacing all of those parts at dealer prices would cost $10,000 or so since you can't just buy the buttons for the radio and CD changer. You have to buy the entire unit just to replace some crappy rubber parts that should never have been put on a $100000 car.

I spoke with my mechanic the other day and he said that 100 percent of Maserati's and Ferrari's eventually get this problem. Maserati has known since the 90's that the coating they put on these parts (to make them look velvety) is defective and will degrade as soon as the car gets out of warranty. Apparently, they don't care.

If Maserati gets enough irate letters/phonecalls/emails on this topic they may decide to do something about it. Does anyone else feel the way I do?

:ninja2:
I have the same issue and was told that goo gone would work well with elbow grease. It did and like an idiot I thought Goof off would do the same thing and it took the paint off in seconds (from the various buttons). I am now in search of new buttons or used buttons from a totaled QP Sport GT 2007.

Any help you can give me would be much appreciated.

Thanks.
 

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I wish I coud help ya but I specialize in the 02 thru 06 coupes/spyder/ GS cars. You may get better leads posting in the QP section
 

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Evironmental or age related?

I am wondering what the most recent model is that has developed "sticky button disease?"
Also wondering the location of the cars that develop the disease? Maybe the environment has something to do with it (high humidity, ie Sarasota, as in Lorenz's case, or high smog).
Rocketman, where does your car live?
 

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its environmental, and maybe some age. Ferraris and jaguars have this problem to. My 06 coupe lived in the Carolinas most of its life in an AC warehouse with 30 other cars. After I bought it, It was the 3rd summer after bringing it to Florida the buttons went bad.
 

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Discussion Starter #7
Every Maserati owner needs to write or call Maserati to complain about these shoddy sticky parts. Maserati has been making these shoddy parts since the 90s and they make no effort to fix the defective spray covering because they don't care that their customers have to pay thousands of dollars to fix their crap. Almost every Maserati has this problem eventually because the coating is defective.

I wrote and told them my current Maserati would be my last. If every Maseratilife member wrote to Maserati and told them the same thing they might take action.

Maserati could easily replace the sticky keys with replacement keys for free or at dealer cost. Unfortunately, customers can't buy just the keys. They have to buy the entire radio or vent or console or switch. Maserati should buy kits containing all the parts that get sticky and then give them to customers of sell them for cost. It should be possible to buy all these parts at cost for $50 so why doesn't Maserati just bite the bullet and do the right thing.

Suggest you call Maserati North America and give them a piece of your mind.
 

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Every Maserati owner needs to write or call Maserati to complain about these shoddy sticky parts. Maserati has been making these shoddy parts since the 90s and they make no effort to fix the defective spray covering because they don't care that their customers have to pay thousands of dollars to fix their crap. Almost every Maserati has this problem eventually because the coating is defective.

I wrote and told them my current Maserati would be my last. If every Maseratilife member wrote to Maserati and told them the same thing they might take action.

Maserati could easily replace the sticky keys with replacement keys for free or at dealer cost. Unfortunately, customers can't buy just the keys. They have to buy the entire radio or vent or console or switch. Maserati should buy kits containing all the parts that get sticky and then give them to customers of sell them for cost. It should be possible to buy all these parts at cost for $50 so why doesn't Maserati just bite the bullet and do the right thing.

Suggest you call Maserati North America and give them a piece of your mind.
I've personally replaced all of the sticky buttons in a Maserati Gran Turismo for a client. Maserati covered the parts only because he just purchased the vehicle. He fought long and hard to have it done. Since he just took a trip to Italy, and met the Maserati Admin there, I think that helped. I would like to tell you this would be helpful, but I really don't think it's going to go anywhere.

I mean I'm all for making the complaint for no other reason to keep it in front of them. But people have been complaining for years both Maserati and Ferrari. People point to the fact they paid tons of money for the Maserati, but Ferraris are even more expensive and unfortunately they haven't corrected the issue from complaints on that end either.
 

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Send us an email or PM if you need any of your buttons or emblems replaced. We carry all Genuine Maserati replacement buttons, badges, emblems, etc. We have them for all models and guarantee the best delivered price.
 

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What years experience sticky button problems - all the way through 2017? Do they come out of the factory sticky? If not then how soon after manufacture does sticky begin? I have a 2012 GTS with no sticky problems. Thanks.
 

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Previous posters on this topic have indicated this problem develops in older cars that have been living in warm humid climates.
 

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The sticky button is the problem I have now after 12 years and 40,000 miles. Lorenzo apparently has a product as does sticky no more according to the local dealer.

It is notable to me that Toyota gave me new seat belts after 12 years and 120,000 miles, among other out of warranty fixes on the minivan. I did not call them. They called me. There is no evidence of sticky buttons on my minivan either.

On the other hand I think the buttons on my S65 are feeling a bit tacky, but not like the Coupe.
 

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I have two Toyota's and they're constantly doing recalls and promotions. I think they're trying to get you to come to the dealers where you pay to fix other things or, better yet, buy a new Toyota. (Bob Lutz said this about recalls during an interview) Toyota's rarely have problems so owners wouldn't bring them in otherwise. It's really a form of advertising, and it works. Unfortunately Maserati's fall into Ferrari dealerships where the attitude is "how did a piece of s**t like you get this car"?
 
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