[surfnirnava]

I'd be interested to hear comments on the quality of dealer support everyone is experiencing. My dealer in Swindon, UK cant be more helpful. Always welcome me with a coffee when I visit, they have dealt with a couple of warranty fixes quickly and without question and have always lent me a 5 series BMW when they had my car in. They have also invited me to a couple of Maserati UK customer events - the Goodwood Revival and a Maserati testing day at the Millbrook proving ground.
I expect good service from any car dealer but these guys always seem to go above and beyond. I cant praise them highly enough and if you are in the UK and looking for a Maserati or Ferrari, I would check them out.
If you are getting bad service, as I see many of you guys in the US are, why not let the importer know.

 

[RickBullotta]

Algar, near Philadelphia, has been 5 stars thus far for me.

 

[Florida Joe]

Any experience with Shelton Maserati in Ft Lauderdale?

 

[steerpike]

Surfnirvana, I presume you are using Dick Lovett, I use Dick Lovett Cardiff and I have to say the service in all respects is absolutely A1. They always 'apologise' for the fact that they are having to lend me a BMW.

Toodle Pip !!

 

[surfnirnava]

Steerpike
Good to hear from you and good to hear Dick Lovett in Cardiff are helpful. Hopefully you'll get all the niggles sorted out so they wont have to lend you a car!
Yes, the dealer I use is DL in Swindon.

 

[steerpike]

Surfnirvana; when I say lend me, I mean at service, have never had any niggles.............so far.

Toodle Pip !!

 

[RQ]

Any experience with Shelton Maserati in Ft Lauderdale?

They have been good in my book, competent and thorough, yet note that they can be a busy shop and I never felt a sense of urgency from them to return my car.

 

[Toffe]

Price of service?

What is the price of the first and second service for a CC (assuming clutch and breakpads are still fine)?

I would be especially interested in the prices for UK drivers. Does anybody have experience with the London area dealers (South Ken, Seven Oaks, Egham)?

- Toffe

 

[surfnirnava]

Toffe
Cant remember for sure but I think my second service was about £600. Also, I've now done 24k miles in my car and the brakes have a lot left in them.