I also had one in shop more than on road!!!
i though i was crazy or i just bought a lemon ..until i read this post...and let me tell you guys what a relief to know that my coupe spent more time in the service departement than me driving it .....what a nightmare!!here is a part of a list that they changed on the car in the last year and believe or not i still have an airbag light on... crick and crack from the axle ....:
my car has 12000miles on it
_ they replaced:
-3 times the clutch
_valve cover gasket
-the whole climate control unit ...cause the heater was stuck
-the a/c fan
-rear sway bar with buching ,link kits
-both rear shocks
- cd player
-reprogrammed my ecu aout 20 times
-mass air flow sensor
-the central axles between the motor and transmission
-window regulator (left side)
-both catalyctic converters
i bought this car brand new ...never accidented...never abused...and let me tell you that the service guys hate to see my face and i'm tired to see theirs!!
other than that the car is fun to drive but i will think three times before buying a maserati or a ferrari next time...i will put up with it until the warranty is finished ...and goobye charlie!!!......
OK, I was using much restrain for the last 16 months, but now that I'm the hopefully proud owner of a new (first owner only put 900 miles on) '06 GS, and the '04 CC is about to be turned into the nearest Mazer dealer this week, I can share my experiences as well. Someone's got to at least give me credit for sitting on my hands for 15 of the 16 months since I purchased the '04 in 12/04 and since had it in the shop for a total of almost 3 months. My first malfunction occurred within days of picking the car up. Similar to my '06, the '04 had 1,100 miles on it when I bought it. The first incident was an inability to start the car to the point that I just about called a tow service since the battery was almost kaput. A week later I noticed a loud rattling noise under the middle of the car after idling approx. 7 minutes. they misdiagnosed this and returned the car indicating some sort of repair to the climate control fan assembly. Also, the seats since then never returned to normal postion after flipping the seatbacks forward then back again. This was referenced about 6 times in the shop and they kept referencing something about clearing and reprogramming the seats. To this day, they still don't function properly. The rattle issue was a torque tube converter that ultimately took them 3 1/2 weeks to diagnose and repair. meantime, they're giving me a BMW 3 series as a loaner and the '04 was my daily driver and I was starting 2 businesses w/ alot of client trips, etc. I also had 3 occassions where on a 95 degree day, the temp gauge maxed out and the oil pressure gauge went to "0", as well as all the related idiot lights were flashing. 3rd time I was sitting in dead still traffic trying to get into the Lincoln tunnel during rush hour and not ruin the engine. Finally babied it through, took it in and the finally realized it was a shorted out wire to the auxilliary fan, which went completely by their attention the first time it was serviced for this issue. Now I got MNA involved and by that time, I had a service file so thick it was embarrassing...about 10 visits and about 3 months in shop over 10 months of ownership. All they did was to offer me one month's lease payment as compensation for everything. The following are just things I can recall in addition to the items above:
Major oil leak which took them 2 weeks to identify and 10 days to repair (bad gasket)
Brake pedal switch
Squealing brakes several times
Trunk latch broken-twice
Headlight washer broken
Roof liner retainer clips missing
Many rattles and squeaks throughout cabin
"T handle" for D/R transmission on console just ripped off in my hand
Engine cut out in middle of busy intersection and couldn't restart:Happened twice
Too many times to count..Check engine icon flashing for no apparent reason
Too many times to count...MSP, ABS and other similar warning lights lit up
You may ask: why did I go and get another one? By reading this board, I came to the conclusion that indeed, I bought a lemon. Accordingly, I brought a suit, it was picked up by State of NJ due to its strength and they got me a court date in 20 days. I've NEVER sued ANYONE in my ENTIRE life!! Not even a warning letter from an attorney. However, when you buy a $100k car in 2004 as opposed to 1984, you expect not to have to have it in the shop that much and have so many reliability concerns. The dealership treated me like crap as well, so your comment about the dealership not wanting to see you coming, I can relate to big time! At any rate, the suit has settled and they took me out of the lease, paid it off, took the car back and refunding me all my money less a modest charge for use of the car.
I have had a few glitches w/ the '06 GS, but I'm crossing my fingers so far and hoping that's all it will be. It appears that maybe a lot of people held back from sharing their frustrations just like I did, now it appears like a bit of a flood of reliability concerns coming out of the woodwork. I'm happy to share anything about my experiences both about MNA as well as the dealership, just PM me. Obviously, I haven't turned my back on the car/company at all. I would just love to have this GS turn out to be a wonderful experience for me and so far it appears as though it should be. I was just very disappointed and disillusioned when the dealership and MNA refused to do more than offer a month's lease payment to address my concerns. This is very much a word of mouth market, vs simply advertising, and there are a number of options for people willing to drop this kind of money, to say the least. That said, I do believe this is a wonderfully designed and engineered vehicle. And when it runs well...it runs beautifully!! That's why I'm back. however, if I wind up going through what some of you have gone through and what I went through w/ the '04, I'd be foolish to keep coming back for more. Once shame on you, twice shame on me, I think the saying goes! And for good reason, to be sure!