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Eleven months ago I took the 2002 Coupe Cambiocorsa back to it's homeland on a 4K mile trip around Europe. One of the two "minor annoyances" I suffered was a leak in the power steering.
On my return to the UK I had the car repaired at the local dealer (took weeks to order-in the "hose coupling" needed to fix it - so they told me).
Today I am driving along and I see smoke rising from engine compartment (initial horror!!). I pull over and find:
- smoke is from power steering fluid sprayed over engine compartment
- braided hose and metal pipe at the front of the engine bay are lying down against the pulley at the front of the engine compartment
- evidently the hose has been worn through and the power steering fluid has escaped
- the nut/bolt which usually holds the hose up in a safe place on a small bracket - well the bolt is still there but the nut has disappeared, and hence the hose has fallen down
I wait hours for a tow home. I am not delighted with the "service" I appear to have received.
Any thoughts on an appropriate approach to the dealer on their work? I mean is this "common" on other cars?
Oh - you might want to do quick check on your own car (it is about the only mechanical extra you can see in the engine compartment when you pop the hood/bonnet on these cars ) in case the nut is loose on yours!
You pay a fortune for dealer work - and then this! I am not happy...
On my return to the UK I had the car repaired at the local dealer (took weeks to order-in the "hose coupling" needed to fix it - so they told me).
Today I am driving along and I see smoke rising from engine compartment (initial horror!!). I pull over and find:
- smoke is from power steering fluid sprayed over engine compartment
- braided hose and metal pipe at the front of the engine bay are lying down against the pulley at the front of the engine compartment
- evidently the hose has been worn through and the power steering fluid has escaped
- the nut/bolt which usually holds the hose up in a safe place on a small bracket - well the bolt is still there but the nut has disappeared, and hence the hose has fallen down
I wait hours for a tow home. I am not delighted with the "service" I appear to have received.
Any thoughts on an appropriate approach to the dealer on their work? I mean is this "common" on other cars?
Oh - you might want to do quick check on your own car (it is about the only mechanical extra you can see in the engine compartment when you pop the hood/bonnet on these cars ) in case the nut is loose on yours!
You pay a fortune for dealer work - and then this! I am not happy...