Yes, my dealer has been on top of the order, build, inspection process, etc. Information is communicated via a series of codes. I don’t have all the information, but if I recall correctly, the big one is 85 which means the car has been built and off to inspection. Then there are codes for when it gets shipped, when it’s unloaded and transported to a US facility for more inspections, etc. Your dealer can look up the status of your car on his system each day and tell you the status based upon the code that is shown. I believe this is true for all Maseratis ordered by a dealer, not just the MC20’s.
I’m not sure the average sales person has access to the status system, so you may need to work with the GM or head of sales, if you aren’t already. Your car may be in production for example, but they may figure it’s a moot point until production is finished (which can take longer than anticipated), so they may not have communicated that to you. I agree that transparency is really helpful, especially as these cars take a long time to get built and reach the customer. I know that my dealer has pretty limited information from the factory (so his hands are a bit tied); however, he’s been extremely communicative and transparent about all the details—I’ve been impressed with my dealer.