Willie \ guys;
Please understand that this is a slippery slope for me, because Maserati considers me an official source of information, and therefore I have to be careful with what I post.
I will talk to MNA tomorrow, and let them deal with it, but I just want to make sure things are on the up and up here. I certainly wouldn't want to see any issues between MNA and a great community forum like this.
While my personal beliefs may lean towards freedom of information, as a creator I have to also take side against someone profiting from stolen information. (which is unfortunately what this boils down to.)
I fully understand grievances with inadequate service departments, and I am always happy to help in any way that I can. But this is one instance where I am going to have to just give a heads up, and let MNA deal with it.
- Mark
PS. They are working on extended warranties. And I have to believe dealership service departments are certainly a high priority. Really they should be a higher priority for the dealerships, because service is what keeps people coming back in the first place. A customer might spend a day buying a car, but they'll be in for service every few months, and thats where you have to take care of them, or not only will they not come back, but they'll tell their friends not to, and they'll post on some web forum somewhere...
And as far as the included maintenance that BMW has, I believe this was in response to Audi offering it on their cars, which they had to do after the terrible reputation they had for reliability and maintenance issues. This is a program that I believe Audi is phasing out, and it would surprise me if the others don't as well.