Thanks Scott...I'm not real sure what to make of this as We don't know who Kubadat actually is or his service history..I have PMed with no reply. It would have been a drain plug and an OE Maserati oil filter.. It someone had a leak the next day, I would simply have them swing by for us to look at it again or change the filter perhaps..Any of the other people that know me on here would tell you that...We do provide rentals and towing on us if something we do is not correct for any reason.. If kubadat can provide us with an invoice from dealer explaining where this leak was coming from and we caused it then we will refund his oil change bill here no problem..Like I said all of this is news to me and not recent like maybe 2017..I never got a PM or a phone call from anyone unhappy with anything..
In the end...We run a legit business and have a ton of happy customers...We have happy customers on here as well as Yelp..It is the internet and occasionally a customer and a shop can't get on the same page for whatever reason.. Sometimes a customer has been treated poorly by another repair shop and have a sour taste in their mouth..In the end you try to keep everyone happy, but sometimes you are not able to do so..We are gonna keep trying....Regards, Jason