Had an issue nearly 3 weeks ago where the car would not start. Had it towed (flatbed) to the local dealer which is less than 3 miles from where I was at. After two weeks of the car sitting there (yes, you need an appointment!) they replaced the battery, performed an oil change, fixed/reset the CD changer, changed out a couple AC vent bezels and the cup holder (delaminating) which is under warranty. The easy in/out function of the driver seat has not been working and apparently this is what the hold up has been. They had the seat out last week and they think it's something in the wiring harness. How long does it take to diagnose and fix a problem like this? I didn't purchase the car locally and I feel that I'm "low" on the list. Service seems very slow, calls are not returned and I'm not impressed. Is this typical of the FM service depts? In the interim, I'm still without the car.