[kbrookings]

I have a warranty issue I'm dealing with that the dealer cannot resolve. I would like to talk to the Maser USA people. Does anyone know who is who there for resolving warranty issues. I know there is a regional field rep and the dealer will connect me with him, but I'd also like to talk to Maser USA corporate.

Thanks much,
Ken

 

[chris7469]

Ken:

Where in NJ are you located? I only deal with the central NJ FM dealer, specifically Nelson Pires in Service and he has been great.

Perhaps if you give him a call he can help you out. 732-248-9100

CM

 

[kbrookings]

thanks Chris, I'm on the West Coast. I am looking for the key exec that runs customer service for Maserati USA, based in Maserati USA's Englewood Cliffs NJ office.

 

[haha]

you should be able to find a contact number from maserati's site. the last time I called that number (a year ago) the issue was resolved within a week, though I didn't get to chat with their exec.