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I got the upgraded stereo system in my 2015 Ghilibi Q4. After I got home from a car wash - there is no sound coming from the radio. I can turn it on and off. Change setting, turn volume up and down. NO sound. Is there a mute button - could it be an amp. any suggestions? I miss my tunes.
 

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was it working immediately before the car wash?

I hope they did not accidentally pull a wire while vacuuming trunk area. Some times a simple start stop of engine resets such issues in our cars.
 

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There should be a separate manual that describes your infotainment or radio controls. I tried doing a quick google search and found some mention of a mute button but there was nothing about where this is located...if there truly is a mute function.

That said - have you tried toggling through the "source" options?
 

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I have same issue with my 2015 QP. Has done it on and off for the last 42 monthas I have leased the car from new. Asked about it a couple times at Maserati service dept, and the say it is working just fine. Last month in lease and already made deal for new 2018 GT so not worried about it.
 
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