[Abdulrahman]

Hey mates,

I was just wondering, any of you, didn't recieve his ECU yet?
I sent mine to Kevin last month, and till this day I didn't recieve it.

 

[haha]

Hey mates,

I was just wondering, any of you, didn't recieve his ECU yet?
I sent mine to Kevin last month, and till this day I didn't recieve it.

that sux!!! hopefully it is insured. assuming that the package is lost, if there's a shipping receipt from eurotek you may be able to file a claim with FedEX but you'll have to act quick. Fedex has an unreasonable Statute of Limitation.

 

[RQ]

Sorry to hear that Abdul.

Have you tried calling Kevin, or maybe even Phil to get a tracking #? I could be wrong but I think that my ECU was FeDex'd back by Phil directly.

 

[haha]

I received mine directly from Eurotek.

just checked with our shipping dept. and they told me you'll have 45 days from the ship date to file a claim.

http://www.fedex.com/us/customer/claims/Claims.pdf?link=4

instruction is attached in this thread...

 

[Abdulrahman]

He sent it by the USPS not Fedex that's the problem..

 

[Lung7707]

He sent it by the USPS not Fedex that's the problem..

But are u still waiting or have u already received it?

 

[Abdulrahman]

I'm still waiting ..

 

[MVP]

I have given you the tracking #. The problem is with the shipping company (USPS). The ECU left on Dec 3rd and since Dec 5th here has not been an update on the tracking #. USPS has done two investigations and at this point they told me I will be receiving claim forms shortly to make a claim. We've been communicating via PM and telephone, not sure why this was posted.

Also I notice your # alot on the collar ID before 10:00 p.m. central. Our hours are 10:00-3:00 p.m. central if you call before or after you'll have to leave a message to get a call back. If no message is left I can't call back.

Regards,
Kevin