Yes, they were unable to get the audio. Instead the Service Rep recommended that I take the vehicle to a local electronic store with specialty in replacing electronics in high end cars...
So i kept researching and talking to buddies, one of which owns an earlier model Quattroporte. He recommended I check the fuse to the amp. Surprisingly, after locating the fuse to the amp, I found it blown. I removed the blown fuse and had it swapped with a similar fuse and, VOILA, I had audio.
At this point I have no confidence in that Service Shop. I’m not sure I should believe what they are saying to me. Something that simple they couldn’t detect, how will they solve more complicated problems..
Back to the Tranny, they changed the pan, a seal, drained all the transmission fluid and replaced it with new fluid, thus correcting the fluid level. According to them, the pan was distorted....
But they mentioned nothing about the quality of the oil or whether there was any residue in it.
Also, prior to me dropping the vehicle off, I also expressed concerns about the Tire Pressure Sensor light I had on before the battery died. The Rep told me that they had cleared it along with all other codes. I was shocked because everyone I spoke to or all of the articles I read indicated that the sensor was probably bad and needed to be changed. When I collected the vehicle and started it, that was the first light that came on.
I questioned him the following day, he noted that’s what the tech told him. “At the time the vehicle was checked, all sensors lights were off”. SMH..
At this point, I just don’t trust this shop. It sad that the options are limited on where to take these vehicles because they are so unique.