Why so many complaints/criticisms?
This is perhaps a more esoteric discussion as it does not precisely pertain to the Maserati brand, but I have noticed it during my recent car shopping to purchase a new Q6. I will use the term people generally and then buyers more specifically to mean people who own high-line vehicles.
So, from my perception people who own non-high-line brands Ford, GMC, Chevy VW seem generally pleased with their cars and generally do not complain much about their vehicle's build quality, warranty issues, recall issues, service issues, resale value, insurance rates or etc. Why?
As a long time (and current) mustang owner (garage car for car shows) I have a lot of complaints about lack of service, lack of build quality, warranty issues etc. However, neither I nor most of my peers (as I was coming up the ranks) really "griped"much about these issues.
However, high-line cars seem to be a different story. If I read Edmunds, car and driver, etc I never see them tearing up their general sales cars like the way I see people complain about their Jaguars, Landrovers, Mercs, BWM or Maserati. I also see a lot of negative comments about these brands from people I suspect don't own these brands and are not likely buyers of the brands.
So, what makes people more openly complain about high-line vehicles (seemingly) more than general sales cars. When I owned my dealership, it almost seemed like people expected their Fords, GMCs, Chevy's to have "issues" and they expected to have to go get them serviced. They expected squeaks, rattles or breakdowns.
As got out of college and into professional employment where I could afford nicer cars I started to notice how everyone had a generally negative opinion about build quality, warranty, fit/finish, depreciation, resale, warranty issues. I began to notice on the forums of my new brands, that comments and reviews of high-line cars (except BMW which seems to be loved by C&D and other journalist) just are never good enough (for anyone) and are often routinely condemned as overpriced wastes of money and time.
My working theory, is it that you just "expect more" when you pay for a high-line car, so ergo I guess it simply shouldn't have mechanical/electrical issues? It just shouldn't have squeaks and rattles?
If it isn't build quality, is the real root of the problem the type of people who are buyers of high-line brands? Buyers of these vehicles are likely (perhaps not always) but more demanding, commanding personality types. As you move to 60k+ for a vehicle you are likely moving into 100k+ income range which is self selective for individuals who may be more detail oriented, or demanding? Not always, but perhaps?
Without giving my thoughts yet, I thought I would see what you all thought or if I am honestly the only person who ponders these items?
Swift, Silent & Deadly - Recon
2015 QP6 S4 Sport 21 Carbon
2014 LR4 HSE
2003 HD Fatboy 100th Anniversary
2001 Mustang Bullitt #1853
(Misc. other toys)
2014 Passat TDI
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2001 9R Ninja
1996 Mustang GT
1993 Geo Storm
Last edited by toohuman; 05-07-2018 at 01:34 AM.